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I asked for my password to be mailed to me, but it never came...
This could be due to several reasons:
SPAM FILTER
Most often, this is due to an aggressive spam filter - either on your email client, or through your ISP. Please check that emails from xanga.com are on your email whitelist!
HACKED!
If someone has signed onto your account and changed your email, then it's possible that your emails are being diverted to the new email on file. If you suspect this is the case, please see:
Someone has hacked my account and changed my password! http://help.xanga.com/passwordhacked.htm
WRONG EMAIL
Is it possible that you used another email address to register your Xanga site? Please check some of your other email addresses, to see if any of those are the one you used to register your Xanga account.
TYPOS
Is it possible the email on file is not correct? Sometimes a typo in the email address will prevent emails from getting through. The best way to check this is to see if you have any emails from Xanga related to this account (for example: Subscription Digests, Feedback Logs, or Welcome to Xanga emails).
If none of these is the issue, then please either try requesting your password again:
I forgot my password?! Please email it to my email address on file! http://help.xanga.com/forgotusernamepw.htm
Or get in touch with us, and we'll see what we can do to help:
I forgot my password, and my old email address on file doesn't work anymore?! http://help.xanga.com/forgotpwemailbad.htm
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