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    Lots of problems with my pictures.

    1. when i am in my photo manager, my picture dissappears when i put my house over it, and my album titles dont show. it only says listed/unlisted.
    2. i cant batch upload my pictures. i have to do it one by one.
    3. i cant uninstall xanga uploader. i dont hate it, i just think its unneccessary for me.

26 Answers best answer

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    Ah I think I spot the issue - it looks like you guys are all using IE 8.0. I'll have our team do some testing and make sure our code is updated for the latest IE browser!

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    hey john,
    i'm using IE 7.0 and i can't batch upload either. haven't been able to for a few months now. and you know how i am about my pictures. :] i'm stuck with the one by one upload and, frankly, it's what's keeping me away lately. sheer frustration on my part. because i'm impatient.
    ps.
    i have a ? about themes, too. but i'll address it over there.
    ta!
    m.

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    Ah strange. Can I ask what browser you're using?

    Or better yet - copy your "User Agent" info from here!
    http://whatsmyuseragent.com/

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    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; WinNT-PAI 20.08.2009)

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    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; yie8)

    John... I'm having the exact same problem so I'm adding my info here, too. I already did a Xanga help search and found this post. I've noticed that the problem is listed as unresolved. I hope someone has a solution soon.

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    Same problem, any suggestions?!

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    No, I'm using Mozilla 5.0!

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    I was able to reproduce issue #2 (no batch upload) in IE8!

    But the photo manager seems to work ok? Let me know exactly what's not working for you guys there...

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    Hi John - it's a slightly different issue but every time I have uploaded a photograph for a new weblog, it does not show up in my editor (the editor simply stays blue). I have tried to refresh it etc. but also none of my older uploaded photographs show up...

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    I have this ongoing problem with the photo editor - can anyone please help?!

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    I have the same problem... I uploaded a bunch of photos using the Xanga Uploader, and they showed up fine initially, but when I went to use them, I just see that blue box with the frowny face. I uploaded at home which is ie8 and am at work using ie6. And half of them uploaded, the other half didn't.

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    I'm still having problems with issues #1 and #2. The Photo Manager is not working. The pictures disappear whenever the cursor is moved over them so they cannot be edited.

    My album titles are also missing.

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    If you're using IE 7 or IE8 and you're using the Batch Photo Upload page (http://upload.xanga.com/uploadphotos.aspx).

    If your problem is that you don't see a big orange button in the middle of the page that says "Click Here to Choose Photos", can you please try clearing your browser cache or do this in your IE:

    Hold the Ctrl key, and press F5

    Does the big orange button appear now? And are you able to choose and upload photos?

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    Janet...Issue #2 (batch upload) is working for me now. I have the big orange button and it is uploading. Thanks!

    Issue #1 has not been fixed. Once the pics are uploaded I am unable to edit them. They disappear. The sidebar with the albums only shows the words "listed" in grey. There are no titles or album cover pics showing. When I move the cursor over the area it goes blank.

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    I'm having problems with photos too, most of the ones on the side of my page have a red dot or symbol for "link broken", even though they are all part of my xanga photo albums.This only happened within the last few days after being on xanga since 2003. I'm using Mozilla Firefox browser.

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    i totally forgot i posted this question until i had to search help for something else. lol what a shame.

    i checked my picture problems and only the batch upload thing has been fixed for me. problem one and three still persist. John, thank you and the xanga team for trying to help. Please let us know when things are fixed.

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    # 1 and 2 are fixed for me. I guess I'll just deal with the Xanga uploader. its no problem. thanks!!!

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    What issue are you having installing the Xanga Uploader?

    Does this help?

    http://help.xanga.com/topic/install-xanga-uploader-on-windows-vista-or-windows-7#post-731

    If not, please create a new post that describes the problem you are having.

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    Hey Dan,

    I'm still experiencing problems with Issue #1. Once the pics are uploaded I am unable to edit them. They disappear. The sidebar with the albums only shows the words "listed" in grey. There are no titles or album cover pics showing. When I move the cursor over the pics it goes blank.

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    Okay Dan, John and/or Natalia,
    I have just posted a screenshot on my blog (entry posted Mon. Sept. 14, 2009) that shows what is happening with the photo manager. Please go to my blog and take a look and let me know if I need to do something to get the problem fixed.

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    I've been having this problem for months. I've been off Xanga for a while, knowing that m y old blogs and HUGE amount of old pictures were safe here and secure and now - in photo manager, I see the icons, and when I hover over them they vanish and I can't open any of them up. 90% of my old posts associated with those pictures show X place holders and not the pictures. My site was a VERY special place for me, I've been with Xanga 8 years or so and would appreciate this being resolved - I don't have copies of the very unique artwork I had made specifically for my xanga site.

    Please advise (p.s. this is a probem on more than one of my profiles)

    Kimberly

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    Are you using IE 8?

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    Yeah, I don't know if I have to keep this topic alive but I'll keep posting until the problem is resolved.

    I tried to pinpoint exactly when I first noticed this problem and I'm pretty sure that it happened the day of the last Xanga Maintenance on August 17th or so. Ever since Xanga did the server maintenance I've been having problems with the Photo Manager.

    I'm using IE8 if that means anything.

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    There are known issues with IE8 And the photo manager.

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    i was gonna resolve this but ended up not knowing how to...and i know others are still having problems so i'll just keep it open. i will make a new post for my xanga uploader though.

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    Okay, so it's been acknowledged that there are "known issues with IE 8 and the photo manager". Is there anyone working on these issues? Or is it just tough luck for those of us using IE 8?

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    Hey Dan, John, Natalia or whoever is still employed at Xanga,

    It has now been two months and the problem has not been fixed. Is there anyone working on this problem?

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    I use Firefox and IE8 and still have these problems. Especially with trying to upload more than one picture at a time. I noticed it started in mid august also. It's really frustrating. Can someone please fix this? It makes me stop using this website.

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    i have the newest version of firefox and everything works fine...

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    Dan, Marc, John, Natalia,...

    It is apparent that the Xanga team's focus has been on getting Personal URLs established. Since it seems that only two or three of us are still experiencing photo manager problems using IE 8 then the only solution for us is to switch to Safari or Firefox or anything else.

    Just to make it clear... the problems still exist while using IE 8. So switching to another browser is not going to solve the problems with IE 8 and Xanga.

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