• HELP! Premium Account Expiring!

    Please Help!!! My Premium account will expire tomorrow on January 31st, and I have never used PayPal to renew here, or used it to pay for anything else, for that matter. I also do not feel comfortable using a credit card via PayPal, so I really do not prefer to use this option you've given us to use.

    Do you have any idea how long it will be before you will be getting the 'subscription renewal' function added to Xanga 2.0? I've been reading that you are working on it in your replies to other inquiries. Are you getting any closer? I've been a yearly premium member since 2006, and it might have been better if this function had been addressed before the move from the 'old' platform, or at least, you might have been so kind as to leave our accounts 'open' to us until you've added that very important addition! I do hope you are getting closer to completing it, but for now, I am asking if it would be possible to PLEASE extend my subscription until you've added the 'subscription renewal function', then I would feel much more secure about renewing directly from my site, just as I did before in the 'old' Xanga format. I would truly appreciate it if you would grant this request! Whatever the answer, I do hope to hear from you as soon as possible on this ... I am not sure what will happen when it does 'expire'!! Will I still be able to sign into my account and at least 'see' my site, and to read and comment on my friend's posts as before, until that function is available?!!

    Thank you!
    - Deborah
    threads_of_faith

1 Answer best answer

  • Hi Deborah,

    I understand your hesitation to use your credit card to renew your subscription. Unfortunately the only and easiest way to pay for an extension of your subscription is via credit card on PayPal or through PayPal itself (using your own PayPal account).

    You can read about the security of PayPal's services here: http://bit.ly/1edxNiw.

    We have been using PayPal as our primary system to process premium subscriptions for about 10 years (previous to Xanga 2.0) and have never had an issue with their service or security. You can renew your annual subscription here through PayPal (either via credit card or a PayPal account): bit.ly/MmIuDd

    Thanks for understanding!

    Eugenia at xanga.com

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