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» Billing FAQ
Billing Basics
Is Xanga free? Will I have to pay for this?
How much does Xanga Premium cost?
How do I change my billing information?
Cancel
How do I cancel my subscription?
I've never heard of Xanga, why has Xanga billed me?
I canceled my subscription, why do I still have Premium features on my account?
I selected the "pay by personal check, certified check, or money order" option, but I've changed my mind, can you cancel my order?
Refunds
How do I get a refund?
Can you refund my $100 purchase of Lifetime Premium?
Why was I charged $1?
Paying with Personal Checks
I sent my check long ago, where's my Premium?!
Can I pay in [Australian, Hong Kong, or Canadian] dollars?
I forgot my tracking number, can you tell it to me?
Paying With PayPal
I paid with PayPal long ago, where's my Premium?!
PayPal sent me an email saying my subscription was "canceled", what does that mean?
Personal URLs
How can I make my own personal URL?
Can I redirect my site to my existing personal URL?
If your question isn't covered in our Billing FAQ above, please contact us:
http://help.xanga.com/contact/billing.htm
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